Terms of service
These terms cover your use of fahzface.com and anything you order from us. We've tried to write them so they're worth reading. By using the site or placing an order, you agree to them.
Who we are
Fahz is made by Desbiens Design Research LLC, a New York limited liability company. When these terms say "Fahz," "we," or "us," that's who we mean. You can reach us at info@fahzface.com.
Ordering
You need to be at least 18 to place an order. When you order, you're buying a vase made from the design you approved on screen. Prices are in US dollars. Shipping within the US is free, and we also ship to Canada, the UK, Europe and more, at the rate shown at checkout. Orders shipped outside the US may owe import duties or taxes on arrival, which are the recipient's to pay. Sales tax is added at checkout where the law requires it. Payments are processed by Shopify, and we never see or store your card number.
We may decline or cancel an order, with a full refund, if a design can't be printed well, if a price was listed in error, or if an order breaks these terms.
Your photos, and the people in them
Your photos stay yours. By uploading them, you give us permission to use them to design, print, and deliver your vase, and to show your faces on its own online page, as described in our Privacy policy. We delete your photos 30 days after your vase is delivered unless you choose to keep them. Please upload only photos you have the right to use, of people who would be happy to end up on your shelf. Don't upload anything unlawful, hateful, or that isn't yours to share.
Your vase
Your vase is yours to keep, display, and give. Every Fahz also gets its own online page, reachable from the code on its card, where it spins with its faces and anyone you share it with can order one of their own. We will never use your photos or your vase design in our marketing without asking you first.
What's ours
The Fahz name and logo, this website, and the design tool behind it belong to us. Please don't copy, scrape, or reuse them.
Caring for your vase
Fahz vases are printed in PLA, a plant-based plastic. Keep yours away from high heat, like dishwashers, hot cars, and open flames, and don't use it for food or drink.
Refunds and shipping
Our Refund policy and Shipping policy are part of these terms.
The fine print, in plain English
We work hard to get every vase right, and our reprint promise is how we stand behind it. Beyond that promise, the site and our products are provided as is. To the extent the law allows, we aren't liable for indirect or consequential losses, and if we're ever responsible for a problem, our total liability is limited to what you paid for the order involved. Nothing in these terms takes away rights you have under the law that can't be waived.
Governing law
These terms are governed by the laws of the State of New York. Any dispute will be handled in the state or federal courts located in New York.
Changes
We may update these terms from time to time. The version posted here, with its date, is the one that applies to your order.
Last updated November 13, 2026.